Privacy Policy
Effective Date: August 7, 2026
At MetaCiteX ("we," "our," or "us"), operated by MetaCiteX Inc., we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered content generation services (collectively, the "Services").
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date" above.
0. Definitions
"Payment Processor" means the third-party payment service provider that processes subscription payments on our behalf. As of the Effective Date, our Payment Processor is Lemon Squeezy.
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Data").
A. Information You Provide to Us
- •Account Information: When you register via email or Google OAuth, we collect your name, email address, and authentication credentials.
- •Payment Data: Payment transactions are processed securely through our Payment Processor. We do not store your full credit card details on our servers. Our Payment Processor collects your payment method, billing address, and transaction history.
- •User Inputs & Content Prompts: We collect the keywords, topic parameters, and custom angles you input into our creation workspace to generate articles.
B. Information Collected Automatically
- •Usage & Log Data: We automatically log your interactions, including IP address, browser type, OS, referring URLs, pages viewed, and timestamps.
- •Cookies and Tracking: We use essential cookies to maintain user sessions and secure your account. We do not use third-party tracking cookies for advertising purposes.
2. How We Use Your Information
We process your Personal Data for the following business purposes:
- •To Deliver Services: Processing your keywords via third-party data services and generating AI content via Large Language Models.
- •To Manage Billing & Subscriptions: Processing monthly subscription credits, renewals, and invoice generation via our Payment Processor.
- •To Improve Our Platform: Analyzing usage trends to optimize system speed, article quality, and user interface.
- •To Communicate With You: Sending transactional emails, system alerts, account notifications, and support responses.
Zero Training Pledge
We do not sell your personal data or user inputs to third parties, nor do we use your private content prompts to train public AI models.
3. Third-Party Service Providers
We share data only with trusted third-party sub-processors necessary for delivering our core product:
Cloud Infrastructure, Authentication & Database
Secure data hosting and authentication services managed in encrypted data centers.
Payment Processor (Lemon Squeezy)
PCI-DSS Level 1 compliant Merchant of Record for subscription processing and tax compliance.
Data Aggregation Services
Retrieval of public forum threads and web consensus data.
AI Content Generation
Artificial intelligence synthesis and content generation via encrypted API access.
All third-party providers are strictly bound by data processing agreements to keep your information confidential.
4. Data Security & Retention
Security Measures
We enforce HTTPS/TLS encryption in transit and AES-256 encryption at rest for all sensitive database fields and API tokens.
Data Retention
We retain your account data as long as your account remains active. Upon account deletion, your data will be permanently purged within 30 days.
5. Your Privacy Rights (GDPR & CCPA)
Depending on your location, you hold the following rights regarding your Personal Data:
- •Access & Export: Request a copy of the personal data we hold about you.
- •Rectification: Request correction of inaccurate personal data.
- •Erasure: Request deletion of your account and historical assets.
- •Withdraw Consent: Revoke permissions for optional marketing communications at any time.
California Residents (CCPA)
Under the California Consumer Privacy Act, you have the right to opt-out of the "sale" of your personal information. MetaCiteX does not sell your personal data to third parties. To submit a data deletion or access request, please email privacy@metacitex.com with the subject line "CCPA Request."
To exercise any of these rights, please contact us at privacy@metacitex.com.
6. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
MetaCiteX Privacy Team
privacy@metacitex.com